Terms and Conditions

Updated 20.4.2018

Please read these Terms and Conditions carefully before using the DOLO DogsLearnOnline website (“Site”, “DOLO”) and its services. By using this Site, you agree to be bound by, and to comply with, these Terms and Conditions. Any participation in this service will constitute acceptance of this agreement. If you do not agree to these Terms and Conditions, please do not use this Site.

By making a purchase on the DOLO online store, the user registers as a DOLO member. The services accessible to DOLO members include, but are not limited to: the DOLO learning environment, any study material purchased from the online store, counseling when applicable, customizable profile page, discussion forum, and other available messaging functions within the Site.

Privacy Policy

Before you proceed to use services provided by DOLO, please review our Privacy Policy.

Applicable Law

These Terms and Conditions are governed by and construed in accordance to the laws of Finland. Finnish law is applied to all matters regarding the access and use of this Site. We do not guarantee that materials at this Site are appropriate or available for use at other locations outside of Finland and access to them from territories where their contents are illegal is prohibited. If you access this Site from a location outside of the Finland, you are responsible for compliance with all local laws.

Intellectual Property Rights

All copyright, trademarks, design rights, patents and other intellectual property rights (registered and unregistered) on this Site belong to DOLO and/or third parties (which may include you or other users). This material includes, but is not limited to, the design, text, graphics, video and audio.

Content published on this Site is strictly for personal use. Downloading, printing and copying the materials provided on this Site is allowed for personal, non-commercial use only. This Site or any portion of this Site or its contents may not be reproduced, duplicated, copied, sold, resold, published, or otherwise exploited for any commercial purpose without express written consent of DOLO. Content published on this Site can be cited in press releases, provided a source is included.


DOLO and its components are offered for informational, educational purposes only; this Site shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted or made available via the Site, and shall not be responsible or liable for any error or omissions in that information. Any material provided on the Site should not be taken out of context or misconstrued.

Your use of any information or materials on this Site is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Site meet your specific requirements. DOLO and associated third parties are not responsible for any direct or indirect damage that may result from the use of the services provided by DOLO.

This Site may contain links to third-party web Sites or services that are not owned or controlled by DOLO. DOLO has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web Sites or services. You further acknowledge and agree that DOLO shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

Access to Digital Products

When you purchase access to any digital learning material (“Digital Products”) on DOLO, you are purchasing a non-transferable, non-exclusive right to access the information. Digital Products purchased from the DOLO online store are delivered via the DOLO learning environment within the Site. Video material is hosted on Vimeo.com and embedded within DOLO, or delivered via a private link.

Refund Policy

In the event that you would like a refund of a product, please contact us via the email address provided on the website. We will request you to fill out the appropriate form, after which we shall consider your request. In the event that we do issue a refund, your access to the Digital Products will be revoked.

User-Generated Content

DOLO and its affiliates are not responsible for reviews, comments, images or other content posted by visitors on the forums, blogs, user profiles or other services within the Site. You may not post content that is illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Using the Site and services of DOLO for the spread of software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of spam is prohibited. You may not use a false e-mail address or impersonate any person or entity.

By posting content or submitting material, you grant DOLO and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant DOLO and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify DOLO or its associates for all claims resulting from content you supply. DOLO has the right but not the obligation to monitor and edit or remove any activity or content. DOLO takes no responsibility and assumes no liability for any content posted by you or any third party.

User Account and Termination

If you are an owner of an account on this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our Site only with involvement of a parent or guardian.

DOLO and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account. All provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.


We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. Please review these Terms and Conditions periodically. Your continued use of the Site following the posting of changes and/or modifications will constitute your acceptance of the revised Terms and Conditions and the reasonableness of these standards for notice of changes. The Terms and Conditions were last updated as of the date at the top of this page.