Privacy Policy & Cookies

This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of DOLO DogsLearnOnline (“Site”, “DOLO”). Should you have any questions about this policy or our practices, please send an email to

We use your personal information only for providing services and improving use of the Site. By using the Site, you agree to the collection and use of information, and our use of cookies, in accordance with this policy.

Information Collection

Our Site collects your personal information online when you voluntarily provide it to us. If you choose to register online, we ask you to provide limited personal information, such as your name, email address and country of residence. We also collect information that will allow you to establish a username and password.

We also provide you an opportunity to create a personal profile on the Site. This policy is applicable to any information or media you choose to voluntarily provide on this profile.

How to Review and Change Your Personal Information

When you have registered a DOLO account, you may review and change your personal information by editing your profile and account settings page when logged in.

Use and Sharing of Personal Information

We may use your personal information within DOLO: (1) to provide you with the services and products you have purchased or obtained via the online store ; (2) to answer questions about our services; billing, payment methods or use of our website; (3) to process or collect payments for our services, (4) to conduct customer surveys; and (5) to contact you about the products and services that we offer, changes to this privacy policy, or other important information regarding the Site.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address provided on our website:

– See what data we have about you, if any.
– Change/correct any data we have about you.
– Have us delete any data we have about you.
– Express any concern you have about our use of your data.

Disclosure of Personal Information to Third Parties

We will not disclose any personal information to any third party (excluding our contractors to whom we may provide such information for the limited purpose of providing services to us and who are obligated to keep the information confidential), unless (1) you have authorized us to do so; (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process and/or, (3) it is necessary to protect our property rights related to this website. We also may share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.

We will not sell or rent your personal information to anyone.

Cookies and Tracking

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Like many site operators, we collect data that your browser sends whenever you visit our Site. This data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We uses the services of Google Analytics, and may use other similar services, to collect, monitor and analyze this data. The basis for this processing is to improve the website and services we provide.

We also use Google advertising services, including a remarketing function, and may use other similar services, to arrange for you to see DOLO advertisements when you visit certain third party websites. These analytic and advertising services do not collect personally identifiable information. You may elect to opt out of the use of non-personally identifiable data by Google Analytics by downloading and installing an add-on to your web browser found here. You may find out more about how Google Analytics collects and processes data by visiting “How Google uses data when you use our partners’ sites or apps,” found here. You may also opt out of the Google AdWords service we use to serve ads, and which service also collects non-personally identifiable information, by visiting the Google Ad Settings page here.


The security of your personal information is important to us. We take precautions to protect your information. When you submit sensitive information via the website, your information is encrypted and transmitted to us in a secure way using an HTTPS certificate. This can be verified by looking for a “https” in front of the page address, or a closed lock symbol on your browser’s address bar. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We recommend that you take care of your sensitive account information, such as password and credit card information, and do not divulge them to anyone. We will never ask for any of your account or credit card details in an unsolicited phone call or in an unsolicited email. In case you are using a shared device to access the Site, we recommend you to log out of your DOLO account after your visit. This is to ensure others cannot access your DOLO account and personal information.

Third Party Services and External Links

We may link to or integrate with third party websites, software, and services. These third party services are not controlled by DOLO, and DOLO is not responsible for the business practices, privacy policies, or for the collection, use or disclosure of any information by DOLO. If you are using the Site combined, integrated, or used with these third party services, you agree that you may be subject to the privacy policies of these third parties for the use of their services.

We provide the option to complete purchases on the online store through two third party services, Stripe or PayPal. If you choose to complete a purchase using Stripe, you are subject to Stripe’s Privacy & Terms. If you choose to complete a purchase using PayPal, you will be subject to PayPal’s Privacy Policy and Terms of Use.

We encourage our users to be aware when they leave our Site and to read the privacy statements of any other site that collects personally identifiable information.

Changes To This Privacy Policy

This Privacy Policy is effective as of 12.4.2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.